lennox icomfort support

What are the requirements for using HomeKit with iComfort? A two stage system operating at 50% demand runs first stage 100% of the time. ASUS It is divided into 3 sections: 1. For E30 systems that are used with non-communicating HVAC systems the runtime is calculated based on the relay setting in the EIM (Equipment Interface Module) You can view runtime information for your system in the web portal for iComfort E30, under menu >performance report, or in the monthly email performance report. Yes, just make sure to turn on the safety protection feature under menu > settings > heat & cool. How do I remove /reset my iComfort pairing from HomeKit? Select your home and/or system in the "my homes" screen. And youll now save money and energy when youre not home. In the thermostat home screen, tap the modes/schedules button. Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. Simply select the desired Wi-Fi network and enter the password (if necessary). The Lennox iComfort Wi-Fi thermostat must also be connected to your home's Wi-Fi router before the app can control the settings. Perfect Temp. You can always change this setting again under menu > settings > account > account info in the thermostat. Below is an example image of what a Smart Hub looks like. Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. It works with Amazon Echo, Echo Dot and Tap devices allowing the homeowner to ask Alexa to adjust the temperature. iComfort S30 alerts you if the house gets too cold or too hot, so you have a chance to do something about it. An email with instructions will be provided. Tap on the menu button on the top right. It is divided into 3 sections: 1. Electric Heat only runtime includes time in defrost mode, Auxiliary heat, Emergency heat setting or if the heat pump is unavailable. This is important for multistage and variable capacity systems that use multiple levels of heating or cooling. A system corresponds to the outdoor/indoor unit combo. The weather forecast on the weather screen on your thermostat (and mobile app and iComfort E30 web portal) comes from https://www.accuweather.com/. A zone maps 1:1 to a system or an iHarmony zone. Runtime would be 100% for this case. Below is an example image of what a Smart Hub looks like. Purifier (lamp and catalyst) life is measured by a time-based algorithm. You can check what it means here: What does this alert or notification mean? How do I prevent my kids from messing with the Smart Thermostat? Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. In case you just installed iComfort M30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. This will allow you to control your compatible Lennox Thermostat from the Alarm.com platform using the website or mobile app. How do I change from Fahrenheit (F) to Celsius (C)? 2) Change your filters. Choose your thermostat. Make sure your home wifi network is up and has internet connection. monthly report email receive monthly performance report. When you have a schedule selected, if you make manual changes to the temperature set-points, youll see a message about the schedule being in Hold since you have manually overwritten the schedule set-point(s). A two stage system operating at 100% demand runs second stage 100% of the time. How do I setup WiFi configuration (WAC) for my iComfort thermostat using my iOS device? 1. Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. 103445- Runtime would be 100% for this case. also works with Schedule IQ, so your home can be set at your ideal away temperature set-point when youre away. IFTTT, an acronym for If This Then That, is a free service that automates connectivity between apps and services, enabling users to utilize "recipes" that will coordinate small tasks between Internet and web services. Make sure your AppleTV / iPad / HomePod is setup as a home hub and running the latest firmware. Simple location based names like Upstairs, Downstairs, Hallway, Living Room, etc. is for you. We recommend you hire a certified dealer to do the installation for you. This is because your window size is not wide enough. Cooling demand will typically increase as the outdoor temperature increases. The iComfort S30 Ultra-Smart thermostat recognizes and connects to all iComfort Communicating products to automatically configure and control the heating/cooling system (based on user-specified settings) for the highest level of comfort, performance and efficiency Features: Schedule IQ is a smart schedule that works with Smart Away. 2. 2. Once a smart-home system is installed, it can be controlled through a number of options, not just the . Heat Pump Only 4. Most HVAC systems are one stage systems. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. In menu > settings > notifications > reminders, you're given two options: "Calendar" and "Run-Time". In order to customize the data that you see, you can: 1. Partially locked means youre only able to edit and change set-points. What is the Dealer Control Center under Advanced Settings? How does Google Assistant work when thermostat is in 'Heat and Cool' mode? By default the zones are labeled Zone 1, Zone 2, Zone 3 and Zone 4. Please check on your iOS device if the Wi-Fi network is correctly configured and connected. How do I turn off the PureAir S life display on the iComfort S30 home screen? Move the knob to view a specific day / hour The temperature and humidity values represent the average for the day / hour. 2. This is the temperature set-point control. iComfort E30 alerts you if the house gets too cold or too hot, so you have a chance to do something about it. A geofence is a geographical boundary around the home. For the software versions please refer: 1. Why and how is Schedule IQ different than winter, summer, spring/fall, and save energy schedules? Fan When cooling or heating, the fan is running. Tap on menu > settings > account to login using your existing iComfort E30 credentials or to create new account. For more information about Control4 products and services, visit www.control4.com to find a Control4 Smart Home Pro near you to unlock your home's potential. Or, contact your Lennox Dealer. Once installed, the dealer can pair their mobile device to the Lennox iComfort Smart Hub to easily make changes from anywhere in the home, saving them the hassle of walking back and forth from. 1. A two stage system operating at 75% demand run first stage 50% of the time and second stage 50% of the time. To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. Alert (red) - This is an issue that needs to be addressed and you should contact your dealer or Lennox immediately at 1-800-9-LENNOX. - Two Factor authentication should be enabled for your iCloud account : - To set up accessories and automation, allow Home to use your location. The Lennox iComfort implementation of demand response, referred to as Peak Monitoring, is compliant with the State of Californias Title 24, and other utility providers supporting Open Automated Demand Response (ADR). Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. This is a fan mode that you can choose in the modes/schedules screen. Go to your iComfort and select the Register option. Why does Alexa say (thermostat name) is in a mode that doesnt support requests, please change the mode? No, you cannot. Follow the prompts on your iOS device to finish configuring the Wi-Fi connection for your iComfort. The Lennox iComfort App allows the user to control their HVAC system from anywhere in the world as though they were standing in front of their own thermostat. A Lennox-managed local network is independent of the actual physical network it is running on, and it can operate over the home Wi-Fi network or over the Smart Hub Wi-Fi network. Alternatively, you can add your new iComfort E30 Smart Thermostat to your account by using the web portal or mobile app, by entering a pin you generate on the thermostat. If you are accessing remotely i.e. Log in to the iComfort S30 web portal. What Lennox equipment is compatible with iComfort S30? You can control the temperature for each individual room in the house even though they share the same system. Runtime shows you how long your iComfort E30 equipment was in On mode. http://www.lennox.com/products/comfort-controls/iharmony/, https://www.lennoxicomfort.com/account/login, https://support.apple.com/en-us/HT204893#scene, https://support.apple.com/en-us/HT207057#create, https://support.apple.com/en-us/HT204893#share, https://support.apple.com/en-us/HT204893#delete-reset, (https://www.lennoxicomfort.com/account/login). Yes, it can support multiple smart phone users living in the same house. Trouble with iCloud, HomeKit or Home hub syncing issues? App Features: Intuitive, friendly, secure setup What Lennox equipment is compatible with iComfort M30? Service Soon - An alert that notifies you that your HVAC system is in a partial heat, partial cool or partial ventilation status. This is because Perfect Temp. allows you to set only one set-point instead of two (for heating and cooling). And it is located here on the iComfort S30 Mobile App: How do I change the heating / cooling set-point? 1. Demand is a number from 0 100%, where 100% is the maximum heating or cooling your system can provide. When the thermostat screen is locked, the lock icon appears on the home screen. And it is located here on the iComfort E30 Mobile App: If you add an iComfort using the iComfort E30 Mobile App or via the web portal, youll need to generate a pin on your thermostat under menu > settings > account. How do I upload pictures to my iComfort S30 and E30 thermostat? Photo formats supported are PNG (recommended), JPG, GIF and BMP. Make sure you have performed the WiFi configuration (WAC) for your iComfort. Please do NOT use any numbers in the name like Bedroom3. Dual-fuel capable (iComfort heat pump only) with two balance points. Date and time typically come from Lennox if your thermostat is connected to Wi-Fi. Runtime for a day is in hours, while runtime for an hour is in minutes. iComfort Wi-Fi Touchscreen Thermostat Support Wireless Connection Your iComfort thermostat must be connected to your home's Wi-Fi router before the app can control the settings. It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Linksys Netgear Xfinity Apple D-Link 2Wire Cooling 6. will work the best. a. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. Please refer Apple Support pages or Contact Apple Support for any issues relating to your iCloud account, Home hub setup or Apple Home app syncing issues on your iOS devices. When the AccuWeather option is selected, your iComfort E30 must be connected to Wi-Fi. It has the ability to connect to other iComfort E30 devices running Lennox software to create a special Lennoxmanaged local network. We recommend you hire a certified dealer to do the installation for you. The thermostat will maintain comfort by continuously adjusting the capacity of the system. This includes when Fan circulation is manually set to On and when allergen defender is on. 3. For furnace and A/C systems the following Runtime parameters are displayed 1. What are the recommended Wi-Fi routers for use with iComfort M30? Make sure to already have an iComfort E30 user account and have added your thermostat. Heat Pump + Electric Heat 2. In order to set up Wi-Fi in your thermostat, go to menu > settings > Wi-Fi > Wi-Fi network. Once the ventilation setting is selected a home owner can control the ventilation. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.s30.myicomfort.com for iComfort S30. iComfort S30 Ultra Smart Thermostat If you have "On/Always" selected, youre giving authorization to your dealer to troubleshoot your system remotely at any time (On/Always is selected by default). Why does my purifier life say 0% when the lamp is still on? comes disabled by default. In your mobile app or web portal, you can tap/click on your email address on the top right and then View Account. You can add a new iComfort E30 Smart Thermostat to your account by simply logging into the new thermostat with your existing account. At this time the iComfort S30 and E30 can upload one picture. Two-stage cooling means the air conditioner or heat pump has a compressor with two levels of operation: high for hot summer days and low for milder days. What is the difference between Remote View, Remote Access and Alerts and Notifications? Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. When you create an iComfort E30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. Selections are timed, on, off, and ventilate now. Therefore, a prompt dialog will appear asking you for how long to overwrite the schedule. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? With Smart Away youll never have to remember to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you return home. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). Under menu > settings > heat & cool, you can turn on auxiliary heat so that you can specify the low and high balance points of when you would like the auxiliary heat to kick-in. Your iOS device i.e. 2. Heat Pump Only 4. To view the weather forecast in your area and current outdoor air quality conditions, simply tap on the weather icon in the home screen. Perfect Temp. Phone 2: Then tap settings button on the pop-up (these are your system settings). What is the difference between a system and a zone? The hide/show panel on the right The graph displays the variables that are turned on in the hide/show panel. How does Alexa work when thermostat is in Heat and Cool mode? And youll now save money and energy when youre not home. https://www.lennoxicomfort.com/. How do I change or disable the PureAir S sensor-based notifications? Therefore the thermostat simply adjusts demand by changing runtime. The thermostat automatically checks for software updates every 24 hours for you. In the monthly report, you only get runtime values for the previous month. Contact your Lennox Dealer. Email Need help? In the thermostat, under menu > settings > account, you can reset your iComfort M30 password. You can change the home name and address in your thermostat, mobile app, or web portal, under menu > settings > home info. Save money on your utility bill during maximum or peak timeframes. What voice commands does iComfort support with Google Assistant? Contact Us | Support Center - Lennox iComfort Google Assistant ? 2. Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. The Feels Like feature is a combination of outdoor and indoor temperatures and indoor humidity to determine what it actually feels like in the home. The performance report display on-demand performance data from your iComfort E30 system for the last 10 days. As you transition from fall into winter, you will typically see your heating demand increase. In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. 3. Heat Pump + Electric Heat 2. Thank you so much for taking your time and knowledge to support my concerns. The monthly performance report contains a summary of how hard the system worked (runtime and demand) for the past month and compares it to the previous month. When you create an iComfort M30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. Please refer to the related questions below for the meaning of "demand" and "runtime". Alexa is supported for Lennox iComfort S30, iComfort E30 and iComfort M30 thermostats. How do I configure a traditional schedule? Your system will automatically go into Away Mode. 3. 3. A zone corresponds to an area or room of your house where you can independently control the temperature from other zones. 2. On the iComfort S30 Thermostat, you can go to menu > settings > account, scroll to the bottom of the screen and you should see the monthly performance report option. The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length.

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