If they already have an AXS account set up the tickets will go in their account automatically. Ask the Community Contact Support This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. When your tickets sell, youll receive an email informing you of the sale. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Select the tickets to transfer and enter the recipient's information. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Sign into your AXS Account and click Listings. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When I sell tickets, do I have to deal with the buyer? With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Browse your upcoming events and tap the ticket icon for the game or event you would. I tried calling axs.nobody was home. They should be able to tell you if the tickets are active. (*If you can't remember your password, tap. and our I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Theyll just have to create an AXS account to claim their tickets. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. So you can sell on StubHub or any other way you find. The Fox Theater Foundation. From everyone at Vivid Seats, we hope you enjoy your event! Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS Mobile ID allows for convenience, flexibility and security. Do you know what number you used to contact AXS? | This will bring you to the page to confirm the correct email associated with the order. may not be valid. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No, tickets must be scanned through the Rockets App or the AXS App. You also have the option of transferring and listing your tickets for sale prior to the event. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. On the review page, click the Transfer button to send the tickets. Yep! AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Go into the app, look at the ticket. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. How far in advance can I access my tickets? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. I had flown from TX to NY for this show with my friend. If you do not currently have an AXS account you will be instructed to create one during your purchase. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. How do I use the Rockets App to enter the building? i spent the next 2 hours trying to get the axs app to work and get my tickets. SOLD TICKETS VIA AXS. They said they would get in contact with the seller and have the tickets transferred over. AXS handles payment and delivery so buyers and sellers never interact with each other. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. You will enter your community username and new password and done! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Why did the venue decide to use AXS Mobile ID? We are changing the way you register and sign-in to the StubHub Community. Enjoy the event! You should see something to transfer. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I purchased tickets for a concert back in February. Easy! When its time for the event, they can open the app to show their tickets on their phone. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Most mobile transfer tickets will not be immediately available. Sorry we couldn't be helpful. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). However, we recommend that you transfer tickets to each person attending the event. Review listing information and choose Credit Card for payout. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Youll be able to transfer money to your bank from your account on AXS.com. After completing the account information, you may buy, sell or manage any seats in your account. Did you find it helpful? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Here's how it works: Click the Transfer button next to the event in your AXS account. They assured me that the tickets would be transfered once they got ahold of the seller. Select the tickets to transfer and enter the recipient's information. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Yes Nope. Sorry we couldn't be helpful. Overall, disappointing, but fair. No. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Usually there is a waiting period of a few weeks. At this point, you should see your tickets in the MLB Ballpark app. Official Tickets and Your Source for Live Entertainment | AXS.com Tix originally purchased Spring 2020, was postponed until today 7/31/21. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Nope. Cookie Notice Create an account to follow your favorite communities and start taking part in conversations. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? The concert is tomorrow. Click the Sell button next to the event in your AXS Account. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Click the 'Transfer' button and your guest will receive a notification via . Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Follow the steps below to access the tickets: Did you find it helpful? Why did the venue decide to use AXS Mobile ID? When I buy tickets, do I have to deal with the seller? Show was postponed from June 2020 to July 2021 due to covid. The game is in 36 hours. When fans have tickets they cant use, they list them for other fans to buy. Remember, your friends can always transfer tickets back to you. Also, to make it even more . Flew in for this show. Its up to the promoter, artist, or team if you can sell tickets or not. Sign in or create an AXS account. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. What if my guests arrive at different times? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. To login, use the same email address you used when purchasing your tickets. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. When I sell tickets, do I have to deal with the buyer? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Just follow the simple steps to make the tickets officially yours. When its time for the event, they can open the app to show their tickets on their phone. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Copyright having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Does anyone know how to do it through axs?? Otherwise you have until your friend creates an account to cancel the transfer. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? it must be some garage shop with three programmers. It depends. AXS Mobile ID allows for convenience, flexibility and security. I bought two tickets to a New York Islanders game at Nassau Coliseum. Browse your upcoming events and tap the ticket icon for the one you would like to sell. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Your Privacy Choices | The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. If your friend already has an AXS account, the tickets will be transferred instantaneously. If they already have an AXS account set up the tickets will go in their account automatically. Privacy Policy. Many fans find it best to TRANSFER the seats to their guests prior to the event. Theyll also need to get the AXS app. Stub hub sent my hockey tickets for a las vegas game to axs. Yes Tap the gameyou are attending tap View All to see more games. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Use of this website signifies your agreement to our. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. i will not book anything on stub hub as a result. Here we are. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Tickets Not Showing Up In AXS Hello! No. Have been on hold 3+ hrs. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Your AXS Mobile ID ticket will now show up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press J to jump to the feed. You'll then be asked to review the transfer. axs allows you to transfer ticket you have bought from within the app. Please help. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Then your friends can get in with their own phones using the AXS app. Here we are. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Have mobile tickets and cannot find barcode. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Press question mark to learn the rest of the keyboard shortcuts. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Terms of Service | I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Can I have multiple tickets on one phone? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On the review page, click the Transfer button to send the tickets. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Select the tickets to sell, and then set your price and selling options. The tickets will be delivered to the buyer automatically. When listing tickets, you decide how long your listing will be available for others to buy. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Third-Party Resale Tickets: Everything You Need to Know. Open the AXS app Sign in or create an AXS account. What are my options here? Select the tickets to transfer and enter the recipients information. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Yes. It depends. What is AXS Official Resale and where do the tickets come from? The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. This will help to ensure that you are ready for your event in no time! Is there any way to get any assistance? Never. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. AXS Mobile ID allows you to manage . And you're done! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Click yes, retract now.And youre done! What if my guests arrive at different times? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Yes and our AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Tap Tickets Tab (pull down on the screen to refresh if necessary). We called AXS from another phone while SH put me back on hold to get in contact with the seller again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As an event draws closer, venues generate the barcodes for each ticket. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Anyone have success getting something similar resolved day of show? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Stubhub assured me my tickets would be available. Its up to you! I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Use the same email you use on StubHub. Lindsay is the author of this solution article. Danielle is the author of this solution article. On the Review page, click the List Tickets button to finish. Open the App and sign in to see your tickets. I purchased tickets for a concert back in February. Even if you call within 48 hours of your event, you will probably get no help at all. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Article. Bought tickets for a group? Its up to you! Was wondering if you had any update on how yours is going? totally rinky dink. Ability to transfer and/or sell tickets varies by show and is subject to change. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Customer service all the way to your seat, 2000-2022 StubHub. I was never able to get ahold of SH again. There is no fee for transferring seats and you are allowed unlimited transfers. What are my options here? Help us improve this article with your feedback. Click the Transfer button next to the event in your AXS account. Open the App and sign in to see your tickets. On the review page, click the Transfer button to send the tickets. The tickets will be delivered to the buyer automatically. Click the Sell button next to the event in your AXS Account. and need to send them to a friend, transfer the tickets through your AXS account. Site Map | Thanks! Yep! Select the tickets to sell, and then set your price and selling options. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. StubHub told me to call AXS and let them know this was due to the show being postponed. After that, the tickets will be theirs to use with the AXS app. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Customer service all the way to your seat, 2000-2022 StubHub. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Updated a few days later TL;DR: Call the merchant that issued the tickets. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Have screenshots and stuff with timestamps to also prove this is a thing. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. When listing tickets, you decide how long your listing will be available for others to buy. Your guests will need to create an AXS account to receive tickets. Youll be able to transfer money to your bank from your account on AXS.com. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. On the Review page, click the List Tickets button to finish. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Now we just want to get rid of them ugh. 2023 And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I had read on other threads that sometimes the tickets don't transfer until the day of the event. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Use the same email you use on StubHub. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Just follow the simple steps to make the tickets officially yours. Sign into your AXS Account and click Listings. 2021 Vivid Seats Ltd. All rights reserved. Sorry we couldn't be helpful. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. All Rights Reserved. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? How will I know if my transfer was successful? 2023 Crypto.com Arena. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you see a Sell button next to your tickets in your account, you can sell them! This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available.
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